- Terms of Service
The agreement that governs your use of our services — billing, accounts, liability, and everything in between.
- Acceptable Use Policy
What you can and can't do on our network, how our automated monitoring works, and what gets a VPS suspended.
- Privacy Policy
What information we collect, why we collect it, how long we keep it, and which third parties are involved.
- Service Level Agreement
Our uptime target, what counts as downtime, and how scheduled maintenance is handled.
- Refund Policy
When you're entitled to a refund and how to request one.
- Cookie Policy
The cookies our website uses and what they're for.
- CCPA Notice
Privacy rights for California residents.
- Data Processing Agreement
For customers who process personal data on our infrastructure.
- Law Enforcement Guidelines
How we handle legal process and requests from law enforcement.
- Bulk Order Service Agreement
Required for orders of five or more VPS instances, including our identity verification requirements.