1. Introduction
Galaxy Cloud Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services at galaxycloudsolutions.com.
2. Information We Collect
2.1 Information You Provide
- Name and contact information (email address, phone number)
- Billing information (processed securely through PayPal)
- Account credentials (username, hashed password)
- Support communications and tickets
2.2 Information Collected Automatically
- IP addresses and connection logs
- Browser type and operating system
- Pages visited and actions taken on our website
- Server resource usage associated with your account
3. How We Use Your Information
- Provision and manage your hosting services
- Process payments and send invoices
- Communicate with you about your account and services
- Provide customer support
- Detect and prevent abuse, fraud, and policy violations
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Payment processors (PayPal) to process transactions
- Law enforcement when required by law
- Service providers under confidentiality agreements
5. Data Retention
We retain your account information while your account is active. Upon termination, data is retained for up to 90 days for legal and billing purposes, then deleted.
6. Data Security
We implement reasonable technical measures to protect your personal information. However, no method of internet transmission is 100% secure.
7. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of non-essential communications
Contact us at: [email protected]
8. Cookies
Our website uses essential cookies only to maintain your session and preferences. We do not use tracking or advertising cookies.
9. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect information from minors.
10. Contact Us
Privacy questions: [email protected]
Galaxy Cloud Solutions | Valley City, North Dakota | galaxycloudsolutions.com